Terms of Service
Last updated: January 2025
Agreement to Terms
By accessing and using the Northern Harvest Farms platform, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our service.
Description of Service
Northern Harvest Farms is an online platform that connects consumers with local farmers and agricultural producers. Our services include:
- Farm directory and discovery tools
- Product catalog and ordering system
- CSA subscription management
- Community features and reviews
- Educational content and resources
User Accounts
To access certain features of our platform, you must create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and complete information
- Notifying us immediately of any unauthorized use
User Conduct
You agree not to:
- Use the service for any unlawful purpose
- Post false, misleading, or fraudulent information
- Harass, abuse, or harm other users
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the platform
- Use automated systems to access the service
Farm Owner Responsibilities
If you are a farm owner using our platform, you agree to:
- Provide accurate and up-to-date farm information
- Maintain accurate product listings and pricing
- Fulfill orders in a timely and professional manner
- Comply with all applicable food safety regulations
- Respond promptly to customer inquiries
- Maintain appropriate insurance coverage
Consumer Responsibilities
As a consumer using our platform, you agree to:
- Provide accurate delivery and contact information
- Pay for orders in a timely manner
- Be available for scheduled deliveries or pickups
- Treat farmers and their products with respect
- Provide honest and constructive feedback
Payment and Fees
Northern Harvest Farms may charge fees for certain services. All fees are clearly disclosed before you incur them. Payment processing is handled by third-party providers, and you agree to their terms of service.
Intellectual Property
The Northern Harvest Farms platform and its content are protected by intellectual property laws. You retain ownership of content you submit, but grant us a license to use it in connection with our services.
Privacy and Data
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Disclaimers
Northern Harvest Farms provides a platform for connecting farmers and consumers, but we do not guarantee the quality, safety, or availability of products. We are not responsible for:
- Product quality or safety issues
- Delivery delays or problems
- Disputes between farmers and consumers
- Third-party service providers
Limitation of Liability
To the maximum extent permitted by law, Northern Harvest Farms shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our platform.
Termination
We may terminate or suspend your account at any time for violations of these Terms or for any other reason. You may also terminate your account at any time by contacting us.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through our platform. Continued use of our service after changes constitutes acceptance of the new Terms.
Governing Law
These Terms are governed by the laws of Canada and the province of Ontario. Any disputes shall be resolved in the courts of Ontario, Canada.
Contact Information
If you have questions about these Terms of Service, please contact us at:
Email: legal@northernharvestfarms.ca
Phone: +1 (555) 123-4567
Address: 123 Farm Road, Ontario, Canada
These Terms of Service are effective as of January 2025. By using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.